POLICY DOCUMENTS	FORMS	Card FAQs
Merchant Services Policy Document	Merchant Registration Form
PCI Compliance Document	Internet Merchant Registration Form	Some documents require Adobe Acrobat Reader to view.  Download it for free.
SPG 501.6	Change/Termination Form
Visa/MasterCard Rules & Regs	Internet Change/Termination Form
	Merchant Supply Order Form (Word version)
	Merchant Supply Order Form (PDF version)

 

The Treasury Services Group has the following responsibilities with regards to the acceptance of credit cards (Visa, MasterCard, Discover, and American Express cards) on the University of Michigan campuses:

• Answering any questions concerning accepting credit cards by various business units, schools or colleges on the University of Michigan campuses.

• Issuing and maintaining all equipment necessary to accept credit cards on all University of Michigan campuses.

• Compiling, issuing and evaluating all Requests for Proposal with regards to any and all Merchant Card Services.

• Serves as the first point of contact for any credit card inquiry for the University.
  

Click on the following links for additional information:

Becoming a Merchant
Equipment & Supplies
Accounting for Transactions
Other Reference Materials

Becoming a Merchant

In order to accept credit cards cards in return for their goods/services, departments/units must review and complete a Merchant Services Policy Document along with a Merchant Registration Form and return both documents to the Treasurer’s Office/Card Services, 10051 Wolverine Tower, 3003 S. State St., Ann Arbor, MI 48109-1283. Departments/units who wish to accept credit cards through their University Web site must first contact Matt Deseck (734 615-2103) or Judy Hufziger (734 936-2626) in the Treasurer’s Office.  If appropriate, the unit would then complete this Merchant Internet Registration Form instead of the regular Merchant Registration Form. Upon receipt of these documents, Fifth Third Processing Solutions will be notified of your request to become a Merchant with the capability of accepting Visa, MasterCard, Discover, American Express (optional) for payments. Fifth Third Processing Solutions is the credit card processing vendor utilized by the University of Michigan. If at any time you have a question or concern about accepting credit, contact Annette Hartley (734) 615-6123 and

It will take approximately three weeks for Merchant numbers to be requested/set up and to obtain the equipment as needed.  A training session for you and your staff with Treasurer's Office Card Services will then be scheduled if desired. The training will take approximately 1 to 1-1/2 hours and the time will be coordinated to meet everyone's needs.

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Equipment & Supplies

New Merchants will be required to purchase their own equipment.  Non-Internet Merchants will be required to purchase one terminal/printer.  Every non-Internet Merchant location is also required to have a manual imprinter in the event of terminal failure, authorization network down, or a “damaged” magnetic stripe on a customer’s credit card. (See Section 3.3 of the Merchant Services Policy Document.)

If you experience problems with your equipment, please contact Annette Hartley (734) 615-6123 in the Treasurer’s Office.  She will assess the problem and if necessary replace the equipment.  There is a reduced charge for replacement equipment if the malfunctioning equipment is returned to the Treasurer's Office Card Services. Supplies and signage (Visa/MC logo stickers) are free of charge if ordered through Fifth Third Merchant Services. Supply Order Form.

The following is a list of equipment that must be purchased by non-Internet Merchants:

V^x 510 credit card terminal $475.00
Credit Card Imprinter $30.00

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Accounting for Transactions

Each card transaction must be accounted for; however, Merchants will not need to prepare any general ledger journal entries to book payment card transactions as income. All U-M Merchants are set up with an automatic feed into the general ledger (GL). The income will flow into the accounting information/Chartfields that were provided when setting up your Merchant account.  If at any time a Merchant wishes to change their Chartfields, they should complete the Change/Termination form with the appropriate changes.  Please forward the form to Annette Hartley - Treasurer’s Office, 10051 Wolverine Tower, zip 1283 and she will have the data changed.  It is the Merchant's responsibility to ensure that the data is correct. It is important to keep the receipts from all transactions and the end of day batch totals for this purpose.

Each Merchant will receive monthly statements directly from the University's processing bank, Fifth Third Bank, for reconciliation purposes showing each batch submitted. It is the Merchant's responsibility to verify that this information is correct.

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Other Reference Materials

Merchant Services Policy Document
SPG 501.06
Visa/MasterCard Rules and Regulations
PCI Compliance Document
FAQs

If you have any questions, contact Annette Hartley (734) 615-6123 in the Treasurer’s Office.

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